What does Cyberthics Digital Solutions do?
We are a New York IT contractor that designs, installs and supports structured cabling, business networks and Wi-Fi, security camera systems, cybersecurity, cloud services and day-to-day IT support. You get one team that plans the whole system, installs it cleanly, documents everything and supports it afterward, across all five boroughs and New Jersey.
Is the site survey really free?
Yes. For projects in NYC and nearby New Jersey, we visit your site at no cost, review your space and existing equipment, and send a written plan and fixed-price quote. There is no obligation to hire us.
How do you price projects?
Installation projects get one fixed price based on the site survey, so there are no surprise invoices. Ongoing IT support is billed hourly (on-demand) or as a flat monthly fee per user. Any change to scope is quoted and approved in writing before we do the work.
Will I have one point of contact?
Yes. Every project has one lead who handles your survey, quote, installation and handover, and support clients work with technicians who know their setup.
Should we install Cat6 or Cat6A cabling?
Cat6 works well for most offices. Cat6A supports 10 Gbps over the full 100-meter distance and is the better choice for newer Wi-Fi access points and long-term growth. We recommend the right option during the site survey.
Can I watch my security cameras from my phone?
Yes. We set up secure, encrypted remote viewing so you can see live and recorded video on your phone, tablet or computer, and we train your staff on the app at handover.
How do I get started?
Call (929) 829-4484 or fill out the Free Site Survey form. We’ll contact you within one business day to schedule a walkthrough.
Do you work as a subcontractor for GCs and MWBE primes?
Yes. We provide cabling, network, camera and IT scopes on commercial and public projects. We are registered in SAM.gov (UEI U1B5V5G9BRD7, CAGE 0GCQ4), provide certificates of insurance on request, and deliver test reports and as-built drawings at closeout. [Add MWBE certification once approved.]
Are you licensed and insured?
Cyberthics Digital Solutions LLC carries [general liability, workers’ compensation and auto] insurance, with certificates available on request. [Add your NYS security/alarm installer license number.]
Do you work nights and weekends?
Yes. We regularly schedule cabling, network changes and camera installs after hours or on weekends to avoid disrupting staff, customers or tenants.
How fast do you respond to support requests?
Plan clients receive a response to critical issues within [1 hour] during business hours and to other requests the same business day.
Why is our Wi-Fi slow even though we pay for fast internet?
Usually the cause is access point placement, too few access points, interference or outdated equipment, not the internet line. We test coverage, find the real bottleneck and fix it, often reusing equipment that still works.
How do you keep cameras from being hacked?
Every camera system we install is placed on its own network segment, with default passwords changed, firmware updated and remote access encrypted.
Can you help with cybersecurity requirements from clients or insurers?
Yes. We put practical protections in place, such as multi-factor sign-in, endpoint protection and tested backups, and help you answer vendor security questionnaires. Formal compliance decisions remain with you and your auditors.
Do you serve my area?
We serve Manhattan, Brooklyn, Queens, the Bronx, Staten Island and New Jersey. For larger projects elsewhere, contact us.
Can you upgrade our old camera system?
Yes. We assess your existing cameras and wiring, reuse what still works, and upgrade to IP cameras with clearer video, night vision and remote viewing.
